Terms and conditions
Last updated: November 2026
Who we are
Paracas Regenerativo is a catalog of local experiences and packages in Paracas, Peru, run by Stefano Tours E.I.R.L., a company registered in Peru with tax ID (RUC) 20554267247.
Addresses: Pisco: Calle Progreso 321, Pisco, Ica; Lima: Calle Mercedes Gallagher de Park 181-202, San Miguel, Lima.
Contact: contacto@paracasregenerativo.com · Phone 984 004 144.
What this site is
This site presents experiences and packages for travel agencies and travelers. Registering or writing to us is not a booking or a payment: a booking is confirmed only when you receive our written confirmation.
Who delivers the experiences
Experiences are delivered on the ground by local operators and hosts in Paracas, working under their own licenses and standards. We organize and coordinate the booking with them and are responsible for the services we sell, as Peruvian law provides.
Information, rates and availability
Texts, photos and descriptions on the site are for reference. Dates, rates, availability and conditions are confirmed in writing in each proposal or quote and may change until confirmed. Prices, taxes and payment terms are stated in the quote before you decide.
Booking and payment
You receive a proposal, review it and, if you agree, confirm. We will tell you the payment method and deadline. We issue electronic payment receipts under Peruvian tax rules; if you need an invoice, give us your RUC when booking.
Changes, cancellations and refunds
The change, cancellation and refund conditions of each service are stated in the proposal or catalog before you confirm and form part of the booking. If a service cannot run for safety, weather or other reasons outside our control, we will offer a comparable alternative, rescheduling or the refund that applies. This does not limit the rights Peruvian law gives you as a consumer.
Your part in the experience
Follow the instructions of guides and operators, especially on safety. Tell us in advance about health conditions, allergies or mobility needs. Some activities, such as sea or desert ones, carry inherent risks that we explain before booking. We recommend travel insurance.
Changes on the day
For safety, weather, tides or other operational reasons an operator may adjust a route, schedule or meeting point. We will let you know as soon as possible and offer a comparable alternative.
Intellectual property
Texts, photographs, design, logos and the Paracas Regenerativo name are ours or used with permission. Agencies may use catalog material to offer our services; for other uses, ask us in writing.
Our responsibility
We are responsible for the services we sell under Peruvian law. Nothing in these terms limits consumer rights or excludes liability that the law does not allow to be excluded. We are not liable for force majeure or unforeseeable events.
Complaints
Write to us first and we will try to solve it quickly. You can also file a claim or complaint in our Complaints book and go to INDECOPI, Peru's consumer protection authority.
Privacy and child protection
We handle your data under our privacy policy. We reject the sexual exploitation of children and teenagers: see the ESNNA notice.
Changes to these terms
We may update these terms. The version published on the date of your booking applies; the last update date is shown at the top.
Governing law
These terms are governed by the laws of Peru. Without prejudice to your consumer rights, disputes not solved directly will go to the competent courts of Lima.